Hundreds of GP practices across England and Wales have lost access to their online services following the administration of Silicon Practice, a tech firm that provided digital tools such as websites, online booking, and consultations to around 500 practices. This disruption affects just under 10% of GP practices in England, including those in London, Gloucestershire, and Norfolk. Patients in affected areas are currently advised to book appointments by phone, although the NHS app remains operational.
The collapse of Silicon Practice is significant because over 40% of GP appointments in England are now made online, a service mandated since last year. The Royal College of GPs has highlighted the importance of functioning websites for patient access and warned that the outage places additional strain on already stretched practice teams. NHS England has contacted affected practices to provide guidance on maintaining services and minimising patient impact during this period.
Read the full story: BBC UK News.
Source: BBC UK News. Aggregated summary, not independent reporting.