Airbnb has updated its rules to restrict the chores hosts can require from guests, particularly regarding cleaning tasks. From 20 November, hosts can set seven standard house rules and additional reasonable requests, but guests should not be asked to perform tasks typically done by cleaners, such as washing dishes or stripping beds. This change aims to clarify expectations and reduce burdens on guests, who already pay cleaning fees.
The new guidelines also enhance the visibility of house rules in guest reservations and limit the use of contracts to specific legal or association requirements. Hosts cannot impose fines but retain control over their rules, with Airbnb reviewing and flagging any policy violations. This update responds to longstanding guest complaints about onerous demands and follows viral social media attention on strict host practices.
Read the full story: BBC UK News.
Source: BBC UK News. Aggregated summary, not independent reporting.