A coroner has warned that police failings in responding to a disconnected 999 call may put lives at risk on remote mountains. The bodies of Jayden Long, 19, and Eddie Hill, 20, were found on Crib y Ddysgl in Snowdonia on 19 February, a day after Long's emergency call to North Wales Police was cut off. Despite attempts to call back, police made limited efforts to identify the caller or alert mountain rescue teams promptly, taking over three hours to do so.
The coroner highlighted inadequate training and guidance for handling calls from mountainous areas and poor systems for sharing lessons learned. North Wales Police has since updated its communications policy to better manage silent or disconnected 999 calls from remote locations and now instructs call handlers to consider alerting mountain rescue when a caller's location is known. The force stated these changes aim to prevent similar tragedies in the future.
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Source: BBC UK News. Aggregated summary, not independent reporting.